Williams-Sonoma is seen saving tens of millions as AI agents replace human interventions with customer service

3 hours ago 1
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Jefferies said last week's Salesforce Dreamforce event highlighted the significant upside for a retailer such as Williams-Sonoma (NYSE:WSM) from AI agents.

"The most compelling data point, in our view, was that more than 60% of chat queries will now be autonomously resolved by

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