Tapway Taps 3 Indonesian Firms to Boost Vision AI

This move is part of Tapway’s regional growth strategy as an Independent Software Vendor, aimed at strengthening distribution and deployment across Indonesia’s retail, manufacturing, logistics, FMCG, and smart infrastructure sectors.

Tapway has expanded its operations into Indonesia by appointing ICS Compute, Metrodata, and Syspex as channel partners to distribute and support its Vision AI solutions. The expansion involves the signing of an MoU between Tapway and the three Indonesian companies, formalising their partnership. 

These channel partners will be responsible for distributing licenses for Tapway’s SamurAI Vision AI platform, managing local implementation, and ensuring long-term customer support across Indonesia.

This move is part of Tapway’s regional growth strategy as an Independent Software Vendor, aiming to strengthen its distribution and deployment channels within the retail, manufacturing, logistics, FMCG, and smart infrastructure sectors in Indonesia.

Tapway’s SamurAI Vision AI platform offers both off-the-shelf and customisable artificial intelligence models that do not require coding. The platform supports a range of use cases, including regulatory compliance, operational productivity, workplace safety, and customer experience enhancements.

Lim Chee How, Chief Executive Officer of Tapway, said, “Indonesia represents one of Southeast Asia’s most promising markets for Vision AI. Our partnerships with ICS Compute, Metrodata, and Syspex are the result of two years of groundwork, mutual trust, and a shared vision to make AI adoption scalable and impactful.”

“The MoUs are not just a formality, but they mark the start of real-world transformations across logistics, retail, and manufacturing landscapes in Indonesia.”

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Each partner will focus on specific sectors and use cases to maximise the applicability and performance of SamurAI.

ICS Compute will focus on deploying Vision AI for real-time automation and system integration. The integration of AI-powered camera data with business processes is intended to enable immediate responses, data-driven decision-making, and operational improvements within Indonesian enterprises.

Budhi Wibawa, Chief Executive Officer of ICS Compute, said, “We see Vision AI as a way to make operations smarter, not just by seeing, but by acting. By connecting ground-level insights to real-time systems, we help businesses respond faster and work more efficiently.”

Metrodata will be responsible for expanding Vision AI adoption in retail and manufacturing. Drawing on its extensive ICT networks, the company will aim to drive digital transformation through the implementation of Tapway’s AI technology.

Hariyo Nusantoro, General Manager at Metrodata, said, “Tapway’s Vision AI solutions bring immense potential for Indonesian enterprises seeking visibility and automation. We’re excited to collaborate in unlocking smarter digital transformation for our clients.”

Syspex, which specialises in industrial packaging, logistics, and warehousing, will extend the reach of Tapway’s technology into settings where safety and efficiency are a priority.

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Erwin Gunawan, Director, PT Syspex Multitech, said, “Tapway’s Vision AI isn’t just about building smarter systems – it’s about enabling safer, more compliant, and sustainable operations. This collaboration aligns perfectly with Syspex’s commitment to innovation and operational excellence.”

“With our strong presence in Malaysia and Singapore too, we’re excited to explore and expand our partnership with Tapway across the region moving forward.”

The three partnerships will be focused on go-to-market planning, initial pilot deployments, partner enablement exercises, and ultimately securing longer-term engagements with customers. 

Tapway reports that its SamurAI platform is already active in over 2,000 locations across Southeast Asia, and the firm aims to double this deployment within the coming two years. Tapway’s current areas of focus include Malaysia, Singapore, Thailand, the Philippines, and now Indonesia.

Lim Chee How noted, “Vision AI is no longer a future concept. It’s now a mission-critical technology.”

The company is focused on supporting Southeast Asia’s ongoing digital transformation, aiming to ensure its technology is accessible, scalable, and locally relevant. 

Tapway expects its Vision AI to deliver real-time visual insights for smarter operations, enhanced safety protocols, and improved customer experiences across diverse industries in the region.

Chee How further stated, “We’re proud to be working hand-in-hand with trusted partners in Indonesia who understand the local business landscape and are ready to shape the future of automation.”

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